Contact Us
Our dedicated customer support team is available to assist you with any inquiries regarding your gaming experience. We are committed to providing timely and professional assistance to all players in Canada, ensuring compliance with provincial gaming regulations and responsible gambling practices.
Support Channels and Response Times
We offer multiple convenient ways to reach our support team. Our live chat feature provides immediate assistance for urgent matters during peak hours. For detailed inquiries, email us at [email protected] with your account information and specific questions. Phone support is available at 1-844-555-0187 for Canadian players requiring immediate assistance.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Always | 2-4 hours | |
| Phone | Daily 8AM-12AM EST | Immediate |
Specialized Support Departments
Our support structure includes specialized departments to address your specific needs effectively:
- Account Management – assistance with deposits, withdrawals, and account verification
- Technical Support – gaming platform issues and connectivity problems
- Responsible Gaming – tools and resources for safe gambling practices
- VIP Services – exclusive support for premium members