Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform to enhance your gaming experience, analyze website performance, and provide personalized services. By continuing to use our services in Canada, you acknowledge and consent to the use of cookies as described in this policy, which complies with Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).
What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino website. These files contain information that helps us recognize your device and remember your preferences during subsequent visits. Cookies enable various functionalities essential for operating an online gaming platform, including maintaining your login session, remembering your game preferences, and ensuring the security of financial transactions.
Similar technologies we employ include web beacons, pixel tags, and local storage objects, which serve comparable purposes in tracking user interactions and improving service delivery. These technologies are particularly important in the online gambling industry, where security, user authentication, and responsible gaming measures require sophisticated tracking mechanisms.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, user authentication, and secure gaming sessions | Session/Up to 1 year |
| Performance Cookies | Collect anonymous data about website usage, game performance, and technical optimization | Up to 2 years |
| Functional Cookies | Remember user preferences, language settings, and gaming history for enhanced experience | Up to 1 year |
| Marketing Cookies | Track user behavior for targeted promotions, bonus offers, and advertising personalization | Up to 2 years |
| Security Cookies | Detect fraudulent activity, prevent unauthorized access, and ensure transaction security | Session/Up to 6 months |
Purpose and Legal Basis
We use cookies for multiple legitimate purposes within our online casino operations. Essential cookies are necessary for contract performance, enabling you to access your gaming account, place bets, and conduct financial transactions securely. These cookies do not require explicit consent under Canadian law as they are strictly necessary for service delivery.
Performance and functional cookies help us improve our gaming platform based on legitimate interests in providing superior user experience and maintaining competitive advantage in the online gambling market. Marketing cookies operate under consent-based legal frameworks, allowing us to deliver personalized promotional content and responsible gambling tools tailored to individual user patterns.
Cookie Management and Control
You maintain full control over cookie settings through multiple mechanisms. Our website provides a comprehensive cookie management dashboard accessible through your account settings, where you can selectively enable or disable different cookie categories while maintaining essential functionality for secure gaming operations.
- Access cookie preferences through account settings menu
- Toggle specific cookie categories on or off according to your preferences
- Review and modify consent choices at any time during your gaming sessions
- Receive notifications when cookie policies are updated or modified
- Export your current cookie preferences for personal records
Browser-level controls provide additional management options, though disabling certain cookies may impact website functionality and your ability to access specific gaming features or promotional offers.
Browser Settings and Deletion
All major web browsers offer built-in cookie management tools that allow you to control, view, and delete cookies stored on your device. These settings provide granular control over cookie acceptance policies and automatic deletion schedules.
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data to configure preferences
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data for comprehensive controls
- Safari: Use Preferences > Privacy > Manage Website Data to review and delete stored information
- Microsoft Edge: Go to Settings > Cookies and site permissions for detailed cookie management
- Mobile browsers: Access privacy settings through browser menus or device system preferences
Note that clearing all cookies will log you out of your gaming account and may reset personalized settings, requiring re-authentication and preference reconfiguration.
Third-Party Cookies and Partners
Our online casino platform integrates with various third-party service providers who may place their own cookies on your device. These partners include payment processors, game developers, analytics providers, and marketing platforms, each operating under their respective privacy policies and cookie practices.
Payment processing partners use cookies to facilitate secure transactions, fraud prevention, and compliance with Canadian financial regulations. Game developers may employ cookies to track game performance, maintain progressive jackpot networks, and deliver seamless gaming experiences across multiple casino platforms.
We maintain strict contractual agreements with all third-party partners to ensure compliance with Canadian privacy laws and responsible data handling practices. However, we recommend reviewing the privacy policies of these external services to understand their specific cookie usage and data collection practices.
Data Protection and Privacy Rights
Under Canadian privacy legislation, you possess several rights regarding personal information collected through cookies and similar technologies. These rights include access to information about cookie usage, correction of inaccurate data, and withdrawal of consent for non-essential cookies.
You may request detailed information about specific cookies used during your gaming sessions, including their purpose, duration, and any personal data processing involved. Our customer support team can provide comprehensive reports on cookie-related data collection and assist with exercising your privacy rights.
For residents of provinces with specific privacy legislation, additional rights may apply, including enhanced notification requirements and stricter consent mechanisms for certain types of data processing activities.
Updates and Modifications
This Cookie Policy undergoes regular review and updates to reflect changes in technology, regulatory requirements, and business practices within the online gambling industry. Significant modifications will be communicated through multiple channels, including email notifications, website banners, and account dashboard alerts.
We recommend reviewing this policy periodically to stay informed about our cookie practices and any changes that may affect your gaming experience or privacy preferences. Continued use of our services following policy updates constitutes acceptance of the revised terms.
Last updated: December 15, 2024. This policy becomes effective immediately upon publication and supersedes all previous versions of our cookie-related policies and notices.
